We are always looking for talented professionals with a can-do attitude to join our team…

Job Opportunities

The following are our current active opportunities. If however you’re a talented individual with a commitment to success, please send us your CV and some background for our consideration.

Service Delivery Coordinator – Permanent, full time – based in Leeds

Job Summary

Are you ready for a fun and rewarding job that utilises your problem-solving skills in a challenging and fast-paced environment? We are looking for a talented customer services/technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our company. You will be processing customer orders, logistical planning for installations, assisting customer queries and troubleshooting where needed. You can enjoy the satisfaction of using your particular skills to help people while working in a positive and encouraging office environment.

Job Responsibilities

  • Provide daily support to customers analysing problems, and quickly forming solutions to assist where needed.
  • Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
  • Maintain detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or repair personnel.
  • Collaborate with technical staff and clients to ensure any technical issue is dealt with or referred to suppliers.
  • To work as part of a dynamic team offering positive input for improvements where recognised.

Job Skills & Qualifications

  • Office experience preferred but not essential.
  • Willingness to learn through on-the-job training.
  • Strong communication skills and ability to remain calm and professional in all circumstances
  • Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
  • Working knowledge of PC and Microsoft Office Applications

To apply, please email your CV and an outline about why you’re applying for this position to jobs@elementaryuk.com .

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