Strengthening our commitment to Service

A great recent example is how we’ve recently welcomed several new members to our growing team:

  • Samantha Holden – Service Delivery Manager
  • Anne Mattison – Service Delivery Coordinator
  • Abbie Thorne – Service Delivery Coordinator
  • Josh Cooper – Internal Account Manager
  • Sam Wilkinson – Internal Account Manager
  • Conor Farnaby – Marketing Apprentice

Samantha started with us to ensure every element of our activity brings the customer to the centre – whether it’s how we answer the telephone, managing an installation or addressing technical enquiries, Samantha, supported by Anne and Abbie, will be on hand to provide the best service we can for our customers.

Josh and Sam, our two new Internal Account Managers, are concluding their industry and product training as we speak. It means they now have an outstanding overview of the marketplace, the latest technology, our customers and most importantly, how we can provide advice, support and service.

Their first project will be supporting local schools with our free Classroom Healthcheck – an immensely popular service worth £299, which schools love to use as part of their School Improvement Plan. Moving forward they’ll play a vital role in supporting our team of consultants to improve their service – whether it’s advising, demonstrating, quoting or training our customers.

We are also delighted to welcome on board Conor Farnaby, a fresh-faced Marketing Apprentice who is ready to learn, to add value to himself and add value to our company. The great news from our point of view is we’ll actually learn from Conor and benefit from the expertise he’ll develop as part of his academic course.

From movie editing to SEO, website content management and more, we expect Conor will quickly start adding value to our organisation. And whether it’s YouTube seminar content or improving our product range online, our customers will also see the benefits.

We like to think our company is evolving as interactive displays are – we are now brighter and higher spec with a range of new exciting benefits. 

We now provide a more effective service to schools.

@ElementaryAV

✨🎅 As we close the office for Christmas and our team take a well-deserved break, we want to wish all our friends, partners and customers a very merry Christmas and a happy New Year!

We can't wait to see everyone in 2023 for what promises to be an exciting year.

👋 We're welcoming another new starter to Team Elementary!

📣 Alan joins us after working with both edtech and marketing for a local MAT - providing the perfect insight to help us deliver several exciting projects in 2023 to help you use technology to deliver better education.

🎅🎄 We're celebrating Christmas at HQ today! Annual office Christmas Jumper Day, too much food and a team of legends!

What a year 2022 has been! We hope our customers, friends and partners have a wonderful Christmas and we can't wait to see you in 2023!

#officechristmasparty

📹 Last day of filming for 2022! We're getting lots of content ready for one of several exciting projects launching in 2023! We can't wait to tell you more! 💡

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